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Medical Office Manager Training

What type of degree is necessary to become a medical office manager?

Most medical office professionals earn their degree in business. Some medical practices hire those with an associate’s degree or certificate as a medical office manager (CMM, Certified Medical Manager). However, corporate settings often require a master’s degree for their practices’ administrators, so the level of degree required varies from one practice to the next. Starting by earning an associate’s or bachelor’s degree and then obtaining some work experience before pursuing a master’s degree may be the best approach.

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What is the benefit to joining a professional organization?

There are a number of benefits for individuals who decide to join professional organizations. One of the greatest advantages is the

What professional associations are there for healthcare office professionals?

  • Medical Group Management Association (MGMA) This organization collects data that allows practices to compare how they are doing to other practices throughout the nation. This group also offers certifications; most of which require a bachelor’s degree as a prerequisite, as well as continuing education units. MGMA is a larger organization that typically deals with large practices that may have multiple sites and/or complex business structures. Managers from smaller practices are welcome; however, many times the educational opportunities and benchmarking data is geared toward the larger more complex practices.
  • Professional Association of Health Care Office Management (PAHCOM) This group has “nationalized the work force into one, cohesive communications network” according to the PAHCOM website. Devoted to formalizing this profession, PAHCOM developed the Certified Medical Manager certification. This organization was founded on the ideals of the smaller private practice. Although anyone can be a member, the majority of membership is based in the small to mid-sized private practice medical office setting.

What certifications exist for medical office management professionals?

There are a few certifications for healthcare management professionals. Below are the two most sought after credentials.

Certified Medical Manager

The Professional Association of Health Care Office Management (PAHCOM) offers the Certified Medical Manager Certification. This nationally recognized certification helps increase credibility by ensuring employers that the healthcare office management professional is competent and excels in this profession. To earn the title “Certified Medical Manager” one must pass an extensive exam that evaluates his/her knowledge of 18 areas of practice administration. To qualify to sit for the exam an individual must have a minimum of three years of experience in the health care field, 12 credit hours of courses pertinent to healthcare or business management, and be a member of PAHCOM in good standing. The education requirement is reduced by one hour for every year’s worth of experience above the three-year requirement.

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Passing a three-hour written exam is required to obtain the Certified Medical Manager credential. The exam contains 200 multiple-choice questions that cover a variety of areas of practice management.

Certified Medical Office Manager

The Practice Management Institute offers the Certified Medical Office Manager certificate. This is also a certificate that shows employers that an office management professional has attained advanced skills in this field.


Are there continuing education units required in this field?

To maintain certification as a Certified Medical Manager, 24 hours of continuing education units must be completed every two years. Most educational sessions, seminars, and courses qualify for CEU credit so long as they are applicable to the responsibilities of an office management professional.

Medical Office Manager Schools

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            • Ranked among the Best Online Bachelor’s Programs in 2015 by U.S. News and World Report.
            • Lets undergrad students try classes before paying any tuition.
            • Has an average class sizes of 18 for undergraduate and 13 for graduate-level courses.
            • Offers numerous scholarship opportunities that can help students save up to $750 per term on their tuition.
            • Tends to educate degree-seeking online and campus-based students who are adult learners with families and students who work while pursuing higher education.
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            Lincoln Tech , West Palm Beach
            • Encompasses the Lincoln Tech, Lincoln Culinary Institute, and Lincoln College of New England brands.
            • Lincoln schools made more than $15 million available nationally through scholarships to qualified students in 2015.
            • Designated a Military Friendly School for the 6th year in a row by Victory Media; offers exclusive scholarship for servicemen and women and their families.
            • First Lincoln Tech campus opened in 1946; now 30 campuses in 15 states across the United States.
            • Campuses are accredited by the Accrediting Council for Independent Colleges and Schools (ACICS), Accrediting Commission of Career Schools (ACCSC), Accrediting Bureau of Health Education Schools (ABHES), and New England Association of Schools and Colleges – Commission on Institutions of Higher Education (NEASC)
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            • Has specialized in career training since 1982.
            • Offers beginning to advanced training in computer repair, medical assisting, cosmetology, nursing, and more.
            • Continually maintains programs according to industry needs by working closely with industry experts and employers.
            • Provides well-equipped training facilities to give students the advantage of hands-on training.
            • Its instructors attend seminars and workshops to keep current with new technology and topics.
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            • Offers special tuition pricing for Veterans, Active Duty Military and spouses/qualifying dependents of all Active Duty, National Guard and Reserves.
            • Works closely with an advisory board from the medical community to ensure that their curriculum, equipment and instruction are current.
            • Allows students to complete assignments on the go with its Blackboard Learn mobile app.
            • Gives online students live student support for technical or course questions.
            • Has campus locations in Florida as well as online learning programs.
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            •  Ranked one of the Best Online Bachelor’s Programs in 2014 by U.S. News & World Report.
            •  Offers a no-obligation, 3-week trial period where students may determine if the university is right for them before they commit to it.
            •  Strives to be a student’s partner in lifelong learning; committed to helping them achieve their goals.
            •  Serves students of all ages, from first-graders learning to read to professionals seeking postgraduate training.
            •  Provides career-oriented diploma through master’s programs in fields such as healthcare, business, legal and paralegal services, information technology, criminal justice and design.
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